Building Better Business Relationships: Vendor Partnership and Communication

Wed. September 19| 8:15 AM - 9:30 AM | 201

After this session you’ll be able to:
  1. Describe ways to establish appropriate vendor expectations.
  2. Understand the role of the vendor in the operating room.
  3. Enact methods for maximizing the value of a vendor representative.

Why this is important:

With new and emerging technologies come increased vendor presence in the operating room. As such, it is important to develop effective communication skills so that you, and the vendor, are on the same page when it comes to the needs of your surgical suite. During this session, Cynthia Bell, from Tristar Centennial, and Chris Stewart, from Ortho Sales Partners, will delve into their partnership, from how it originated and was developed, to how they collaborate with one another. They will highlight the influence of trust and satisfaction, elements of importance to both parties. Leave with an understanding of just how critical appropriate vendor relationships are for managing expectations and costs, and for ensuring value.

CSSM

Track: Trending Topics Track

Registration Type: All Access Pass, OR Manager Conference Only


Speakers

Chris Stewart, BS

Chris Stewart, BS

Senior Vice President and General Manager

Ortho Sales Partners

Role: Speaker

Cynthia Bell, BSN, RN, CNOR, RNFA

Cynthia Bell, BSN, RN, CNOR, RNFA

Director of Surgical Services

Tristar Centennial Medical Center

Role: Speaker