From Surgeon-Centered to Patient-Centered: Discharge Instructions are the Lifeline to Improving Patient Care

Wed. September 19| 9:45 AM - 11:00 AM | 209

After this session you’ll be able to:
  1. Recognize a deficient perioperative process and understand how to plan change.
  2. Understand the benefit of selling change before making the change.
  3. Explain why putting the patient first is a golden rule.

Why this is important:

Discharge instructions are the tools that our patients depend on when they leave the hospital. What do good discharge instructions include? Good discharge instructions should set expectations, reassure, and warn. They should be up to date and reviewed with the patient before leaving the hospital. Join Michael Tagadaya, MSN, RN, as he shares his experiences in understanding that discharge instructions cannot be "one size fits all." His story will help you take your own processes from being surgeon-centered to patient-centered, focusing on the challenges you may face along the way and the means to confront them. Become a catalyst in improving patient care at your facility by addressing and improving your procedures surrounding discharge instructions.


Track: PACU Manager Summit, PACU Manager Summit - Indirect Credit

Registration Type: All Access Pass, PACU Manager Summit Only


Michael Tagadaya, MSN, RN

Michael Tagadaya, MSN, RN

PACU Nurse Manager

NYU Langone Orthopedic Hospital

Role: Speaker